You are using an outdated browser.
Microsoft ended its support for older versions of Internet Explorer in 2016 and ended its support for Windows XP in 2014.
Microsoft ended its support for older versions of Internet Explorer in 2016 and ended its support for Windows XP in 2014.
Once you are registered, you will set up a health profile, upload your lab test results and any relevant pictures of conditions or symptoms such as a rashes, skin sores, pink eye, etc. You will then be put into a virtual queue to receive your consultation from the next available DialCare doctor.
Yes, DialCare doctors are able to prescribe short term, non-DEA controlled medications when medically appropriate.
Telemedicine gives you 24/7 access to doctors in your state any time day or night, even on holidays or while you're traveling.
You can consult with these doctors for common ailments such as a cold and even more severe ailments such as a rash or the flu, without ever having to step foot in a doctor's office.
When medically appropriate, telemedicine doctors can also prescribe short-term, non DEA controlled medications and have them sent to the pharmacy of your choice for added convenience. Telemedicine fits your schedule and makes getting back to your normal routine easy.
No. Just like Any Lab Test Now, DialCare does not accept insurance. However, customers can pay using a major credit card, including their HSA or FSA card.
Non-Emergent Care means treatment of conditions that are not life-threatening, do not require an emergency room visit or will not require repeat doctor consultations. DialCare consultations are for single purpose use only.
Common Non-Emergent Care Conditions include but are not limited to:
Members can schedule appointments with licensed counselors via phone or video chat to get the help they need.
Members can schedule appointments with licensed counselors between the hours of 7 a.m. and 10 p.m. seven days a week.
Members can use DialCare Mental Wellness from 7 a.m. to 10 p.m seven days a week. Members may either call us at 844-249-4094 for our team to schedule an appointment for them, or members can schedule an appointment via the app or website. Each appointment is scheduled for 30 minutes.
Our licensed counselors are trained to aid in depression, stress, eating disorders, addiction, relationship problems, anxiety, grief and more.
If you are in a crisis situation, please call the Suicide Prevention Lifeline at 1-800-273-8255 for help.
If a member calls DialCare Mental Wellness during a crisis situation, we will stay on the line and transfer the member to the Suicide Prevention Lifeline for further help.
Check with your specific plan for details on the amount of consultations you're allowed per month.
No, this is not an insurance plan. Our discount plans provide you with discounted prices on a wide range of health care services and products. You will pay for services at the discounted price at the time services are received.
First, you can find participating providers by using the "Provider Search" page for your corresponding plan or by calling (800) 290-0523. After confirming the provider's continued participation when making an appointment, members just show their member ID card at the time of service. Members are responsible for paying all fees directly to the provider.
Yes, one of the wonderful features of our discount plans is that your entire household can receive the discounts, even children living at college!
Yes, your membership can be used at any participating provider in the United States.
You can find participating providers for the discount plan by using the "Provider Search" page for your corresponding plan or calling (800) 290-0523.
If you need additional cards for your household, or have lost your card, please call Member Services at (800) 290-0523.
You may go to the provider of your choice. However, you will only receive a discount by going to a participating provider.
While some ZIP code areas may have a limited number of providers, there are usually providers within a 50-mile radius of your ZIP code. You can refer a provider for participation in the network by using the "Nominate a Provider" electronic form. The program administrator will contact the provider with information on how to apply to participate in the program. Because of the application and credentialing process, it may take 6-12 weeks before a provider is added to the network. Not all providers will agree to accept the discounted fees required by the program.
You will only receive a discount by going to a participating provider. You might try printing out a list of participating providers to share with your doctor or dentist to see if he/she could recommend any of the participating specialist locations.
You can send a copy of your bill and a written letter to the administrator of the plan Careington International Corporation, Attn: Provider Relations, P.O. Box 2568, Frisco, TX 75034. They will investigate your inquiry, and you will be contacted regarding the findings.
Please submit all issues in writing, including a copy of your bill. You may fax them to (800) 247-4450, or you may mail them to Careington International Corporation, Attention: Member Services, 7400 Gaylord Pkwy, Frisco, Texas, 75034. Call Member Services at (800) 290-0523 for assistance.
Another great feature of the discount plan is your ability to select any provider from the network. You can change providers at any time, and household members can select their own providers. Call Member Services at (800) 290-0523 for help finding participating providers or use the "Provider Search" page for your corresponding plan.
The providers will recognize the name of the network with which they participate, so when you call, it is important to use the name of the correct network.
Teledentistry gives you 24/7 access to dentists in your state, even on holidays or while you're traveling. You can consult with these dentists for common dental issues such as broken, chipped, sensitive or misaligned teeth. When medically appropriate, teledentists can also prescribe short-term, non-DEA controlled medications and have them sent to the pharmacy of your choice for added convenience.
Register online or call (855) 335-2255 to create and register your account. Fill out your dental history. Any dependents over 18 will have their own profiles and are required to fill out their own dental histories. Your dental history is required before you can consult with a dentist.
Request a video or telephonic consult either ONLINE, over the PHONE or through our DialCare® mobile app.
While teledentistry can be used for a myriad of non-emergency dental issues, it is not to be used for emergency situations. Should an emergency situation arise, call 911.
Check with your specific plan for details.
Absolutely! Teledentistry is available while you're traveling anywhere within the United States.
No, prescriptions are not guaranteed. While DialCare dentists can write prescriptions and send them to the pharmacy of your choice, prescriptions are written at the discretion of your dentist. Also, keep in mind that DialCare dentists do not write prescriptions for DEA-controlled substances or other classes of medication such as mood-altering drugs, including antidepressants, antianxiety or lifestyle medications.
Simply Register online or call (855) 335-2255 to create and register your account.
After you sign up, you can request a virtual visit 24/7 all year, including holidays, ONLINE, over the PHONE or through our DialCare mobile app.
Virtual Vet is used for obtaining advice and guidance on pet parenting, quality of life, an ongoing illness or answers about preventative medicine.
If your pet is experiencing a medical emergency and needs immediate attention, please take them to your nearest veterinary hospital.
Check with your specific plan for details.
Absolutely! DialCare Virtual Vet is available while you're traveling anywhere within the United States.
Virtual Vet does not establish a Veterinarian-Client-Patient Relationship (VCPR). Your provider is based upon availability at the time a virtual visit is requested.
At this time, Virtual Vet does not allow medications to be prescribed by any of our contracted licensed veterinary professionals.
Don't see your question here? Contact us.
©
DialCare. All rights reserved. Privacy Policy
Disclosure:
THIS PLAN IS NOT INSURANCE and is not intended to replace health insurance. This plan does not meet the minimum creditable coverage requirements under M.G.L. c.111M and 956 CMR 5.00. This plan is not a Qualified Health Plan under the Affordable Care Act. This is not a Medicare prescription drug plan. The range of discounts will vary depending on the type of provider and service. The plan does not pay providers directly. Plan members must pay for all services but will receive a discount from participating providers. The list of participating providers is on this website. A written list of participating providers is available upon request. Discount Plan Organization and administrator: Careington International Corporation, 7400 Gaylord Parkway, Frisco, TX 75034; phone 800-441-0380.
This plan is not available in Vermont or Washington.
Google Chrome
Mozilla Firefox